Support

Need help? We’re here to make it easy to get the support you need, as quickly as possible.

How Support Works

All support requests, whether you call, email, or submit a form, are routed through our support queue.

This ensures your issue is tracked, prioritized, and handled by the right team member.

Here’s what to expect:

  • Every request is logged and managed through our system
  • Issues are prioritized based on urgency and business impact
  • Critical problems are addressed first
  • Our team will follow up using the contact information you
    provide
  • You may be contacted for additional details if needed

For time-sensitive issues, calling is always the fastest way to get help.

Contact Support

Be sure to include as much detail as possible so we can assist you efficiently.
Call for Immediate Assistance
If your issue is urgent or affecting your operations, please call.
Email Support
For non-urgent requests or general questions, please email.

What to Include

No matter how you contact us, providing the right information helps us resolve your issue faster:

  • Your name and company
  • A contact number and extension (if applicable)
  • A clear description of the issue
  • The level of urgency

Submit a Support Request

If you prefer, you can submit a ticket using this form.
Once submitted, your request will be added to our support queue and a team member will follow up as soon as possible.

Need Help Now?

If something isn’t working the way it should, don’t wait.
Call our support team for immediate assistance: 863-225-7877

Or email support@tignited.ai

Or submit your request using the form and we’ll take it from there.
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